The New Way To Special Order

We built the Endless Aisles Special Ordering Portal to make the experience better for you and your customers.

Customer Satisfaction

Your customers can now get the products they need, delivered to their doorstep.

Risk Management

We carry the inventory and you only get invoiced for what you’ve already sold through the portal.

saleS Growth

Your customers select and pay for items immediately, reducing the risk they’ll walk out your door and order somewhere else.

EASY TO USE

Our simple interface and training materials mean anyone can use the portal. We even have a Kiosk Mode so your customers can use it themselves!

Use the Special Ordering Portal from behind your counter, or set up Kiosk Mode so your customers can browse and shop themselves!

How It Works

Place Orders From Any Device

Log into the Endless Aisles® Special Ordering Portal, and sell the product then and there.

Hassle-Free Delivery

Your customer will get the item delivered to their home in 1-3 days, with your store’s name on the label.

Free Access For Phillips Customers

No monthly access fees. Just your normal Phillips wholesale price and the cost of shipping & handling.

The Special Ordering Portal in Action

See how seamless the Special Ordering Portal is for you and your team to use.

search

Browse and Search

Our simple interface makes the portal easy to train your staff and use in-store

drilldown

Drilldown Search Results

Narrow down products by species, brand, dietary restriction or sub-category and more.

cart

Simple Cart Page

View a cart summary, adjust cart contents and add discounts to customer orders

checkout

Seamless Checkout

You enter your customer’s delivery address, credit card details and collect payment, while we’ll ship the order to their door with your store’s name on the box.

dashboard

Order Dashboard

Easily view past orders and monitor trends, including which products you’ve sold the most of.

team

Team Settings

Give login details to your store clerks so they can use the portal. Track their activity and reward sales.

pricing

Price Control

You control your retail prices and we’ve made it easy for you to adjust them based on your margin goals.

kiosk

Kiosk Mode

Set up a tablet in your store and let customers browse and buy items themselves even when you’re not there.

  • 1 Browse and Search
  • 2 Drilldown Search Results
  • 3 Simple Cart Page
  • 4 Seamless Checkout
  • 5 Order Dashboard
  • 6 Team Settings
  • 7 Retail Price Control
  • 8 Kiosk Mode (NEW!)
Browse and Search
search
Our simple interface makes the portal easy to train your staff and use in-store
Watch the demo video
Drilldown Search Results
drilldown
Our simple interface makes the portal easy to train your staff and use in-store
Watch the demo video
Simple Cart Page
cart
View a cart summary, adjust cart contents and add discounts to customer orders
Watch the demo video
Seamless Checkout
checkout
You enter your customer’s delivery address, credit card details and collect payment, while we’ll ship the order to their door with your store’s name on the box.
Watch the demo video
Order Dashboard
dashboard
Easily view past orders and monitor trends, including which products you’ve sold the most of.
Watch the demo video
Team Settings
team
Give login details to your store clerks so they can use the portal. Track their activity and reward sales.
Watch the demo video
Price Control
pricing
You control your retail prices and we’ve made it easy for you to adjust them based on your margin goals.
Watch the demo video
Kiosk Mode
kiosk
Set up a tablet in your store and let customers browse and buy items themselves even when you’re not there.
Watch the demo video

What Retailers Are Saying About The Special Ordering Portal

“Not only does our Endless Aisles Special Ordering allow us to quickly and easily ship items that are temporarily out-of-stock on our shelves, but it gives us access to mainstream brands and allows us to capture that business instead of sending it back out our door.”

Gregg

Bag of Bones Barkery

“With Endless Aisles Special Ordering, no sale is lost. My customers can buy premium products through me that they weren’t able to before due to products being out of stock or lack of space.”

Michael

Red Fox Pet Shop

“The portal is streamlined, easy to implement, easy to learn and even easier for my staff to use. I think that besides seeing the delight in customers when we could offer them products we couldn’t stock on our shelves, the ease of use was very important.”

Lawrence

Choice Pet

Ready to Get Started? Onboard with us today!

Get Started: Onboarding Steps

Get Started: Onboarding Steps

Sign up at endlessaisles.io

We process your submission:

  • Phillips Account Number
  • Brick & Mortar Presence
  • Phillips Credit Check

Confirm key information about your store:

  • Name + Address (for your box label!)
  • Email (for your Endless Aisles login)

File key certificate:

  • Reseller Certificate
  • Signed Contract confirming our promise of secure customer data

Our Tech Team will then set up your account

You’ll get unique login details

Connect your Stripe account

Train your staff

Start using Endless Aisles® for your customers

Additional Resources

Learn more on how to incorporate Special Ordering with your business

Downloads

Download our in-depth “Getting Started” guide:

Getting Started with Special Ordering

Videos

View our videos with step-by-step walk-throughs of the Endless Aisles® Special Ordering Portal.

Blog Posts

Check out our blog for tools and tactics to set you up for success with Endless Aisles®

Read more posts

Special Ordering with Endless Aisles

Read Post

Building a Social Media Presence

Read Post

FAQs

FAQ Library

Get the nitty gritty on how
Endless Aisles® Works

All FAQs

Videos

Quick how-to videos with tips and tricks to use the Special Ordering Portal

View videos

Need More Help?

Call or email us for support between the hours of 8:30 AM – 5:00 PM EST

1-800-272-9106

help@endlessaisles.io

What will I be charged for Shipping & Handling?
We have very competitive rates with FedEx due to the volume of orders we ship through the platform. Rates vary based on:

  • The number of items in the order
  • The weight of the items in the order
  • The distance between the shipping warehouse and the customer’s home

Read more here

What happens with returns?
Customer returns are rare, but are expected with any retail operation.

What We Cover What We Don’t Cover
  • Returns due to damage to product in transit
  • Returns due to us sending the wrong item(s)
  • Returns due to product being expired upon receipt
  • Returns due to shipping to incorrect address
  • Returns due to customer not being satisfied with product
  • Returns due to customer placing an order for the wrong items

Read more here

Where can I see wholesale costs?
With Endless Aisles’ Special Ordering we’ve made it easy for you to get a transparent view of your costs and margin on orders placed through the portal. Your products’ wholesale cost will be visible at the checkout page when you place an order in the Special Ordering portal. All you need to do is click on the “Margin Toggle”, and you’ll immediately see your product cost breakdown on the bottom left corner of the page. Read more here
What is Stripe and how do I set it up?
In order for you to accept and process payments from your customers via the Endless Aisles Special Ordering App (behind-the-counter) you will need Stripe as the payment processing tool for your account. Stripe will allow you to:
  1. Accept the customer payment
  2. Control how it shows up on the customer’s credit card statements
  3. Remove funds from the account easily
  4. Own the transaction between you and your customer

Read more here